Inside Sales Manager

Silverthread is an exciting early stage company disrupting the software system scanning market for complex software systems that optimize performance, maintainability and security. Unlike other solutions in this space, Silverthread has taken an uncommon approach to assessing system quality by looking at software architectures and the resulting business impacts.  Based on years of breakthrough research and development from Harvard and MIT, Silverthread has been able to attract and grow critical federal customers. Now in its next stage of growth, Silverthread is building a building a sales organization to scale across both public sector and commercial enterprises. We are a hardworking/collaborative workplace, and the 10 of us in Boston enjoy our WeWork office near North Station. We also have a software development team in Reno, NV.

This is an opportunity for you if you are someone passionate about helping customers achieve their goals, driven by a challenge and have the hunger to innovate, evangelize and create. This is an opportunity to grow the Silverthread business and build a career. 


We are looking for a motivated, self-starting and hungry Inside Sales Manager, who will report to our Vice President of Business Development. The Sales Manager will help generate new business through inbound and outbound opportunities and conduct introductory conversations with executives to fuel our growth. The position will have great opportunities for advancement, including outside sales. Our expectation is this inside position will grow to an outside territory after proven pipeline development and management.


Inside Sales Role and Responsibilities

  • Research leads and initiate outreach efforts via email and phone, including cold calling, to support company initiatives

  • Meet or exceed targets for qualified prospect meetings and client acquisition

  • Manage event attendee lists for sales and marketing events and manage those lists in order to identify and communicate with potential leads

  • Secure appointments and follow up appropriately with all contacts

  • Educate and network with key prospect and client contacts

  • Track and update customer sales information and status of pipelines in CRM system (HubSpot) 

  • Work closely with sales, marketing, business development and other team members

  • Participate in prospect meetings with travel




  • Bachelor's Degree

  • 1-5 years of full-time corporate inside sales experience  (enterprise software sales a plus)

  • Demonstrated success in inside sales/or lead generation

  • Ability to prospect and build funnel of leads

  • Desire to work in fast-paced, challenging environment

  • Excellent communication skills with the ability to manage challenging conversations in a professional manner

  • Ability to prioritize and demonstrate relentless discipline in achieving goals

  • Superb customer service and relationship building capabilities

  • Strong ownership, competitive spirit, bias for action and willingness to roll-up your sleeves

  • Prior experience with HubSpot and CRM software is highly preferred

  • Experience working with a start-up or small business a plus


Silverthread is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law